FREE Shipping over $199

Get a FREE Pokémon Booster Pack HERE!

The best of Japan!
In bags full of surprises!

Official merch from japan! How lucky will you get?

FREE SHIPPING OVER $199!

Looking for more ?

We've got you covered! Dive into our handpicked selection of Japanese snacks and anime merchandise that's ready for you to explore and enjoy!

Choose from your favorite anime! 👇

  • Free shipping

    On all orders over $199

  • 3 to 14 days

    US delivery

  • 45 days

    Money back guarantee

Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia, the UK, the EU and Mexico. To enquire about shipping to a different destination, please contact us.

What are your shipping rates?

We offer economical shipping with Airmail by Japan Post for reliable and cost-effective delivery.

How fast do you ship?

Orders are dispatched within 1-3 days, with a typical delivery time of 8-12 business days.

Will I face extra customs charges?

Additional charges depend on your location. We classify products to minimize customs fees where possible.

Returns and Refunds

What’s your return policy?

Unsatisfied? Contact us within 14 days for a return or exchange. Conditions apply for returns to ensure product integrity.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Products & Pricing

How do you ensure competitive prices?

Our direct sourcing from Japan guarantees not just competitive prices, but also authentic and high-quality products.

Can I get help with Japanese labels?

Absolutely! We provide English instructions upon request. Contact us at contact@hellojapan.shop